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Launching Today: Visible+ Pro!

We have some exciting news for you today and no, this is not an April Fool’s Joke! Today we are launching a new plan on our service, Visible+ Pro. Keep reading for more information on the new plan, as well as updates to Visible+. What is changing wit...

Can't Log into App

I signed up for new Visible phone plan and bought a new Iphone 15 XSMax. I was sent a defective phone. I tried to get support and spent an hour with someone on chat who was not able to get my problem solved. Regretfully, I had to return the phone. No...

cjr1173 by Novice
  • 1712 Views
  • 1 replies
  • 0 kudos

Payments not working properly

They keep telling me I haven't paid when I have.They have even sent me a confirmation email but the payment history says I haven't. My CC company website shows the withdrawals. They've just issued a final warning for December payment yet I have paid ...

Grubhub driver promo not being honored

I signed up for Visible (a service I wasn't even aware of) thanks to a promotional email from Grubhub. (I'm a driver.) They promised $10 off the first six months and five dollars off after. I swear when I clicked on the link I saw a special page with...

Tenaya by Novice
  • 1806 Views
  • 1 replies
  • 0 kudos

No Service Below 4g

I have been a Visible customer for many months and have had great service until now. I currently cannot get any service on Visible's Extended network. 5g and 4g works great as usual but as soon as I leave those areas nothing. No service In any extend...

ereown by Novice
  • 1651 Views
  • 2 replies
  • 0 kudos