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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Billing

I forgot to pay my bill, so at 12am my service was disconnected. When I noticed it was disconnected I went on the app to try to pay, but the buttons I click to pay are all grayed out. So I don’t have service and can’t even pay to turn it back on. Has...

Resolved! Billing

How does the billing work? Do you receive statements in the mail or do you have to sign up electronically ?

Paz by Novice
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iWatch upgrade will not connect to account

Hello.I am decently new to Visible but was able to switch my iPhone and iWatch over with relatively little issue. I upgraded my watch and I cannot get it to connect to the account... under cellular for the watch it lists Visible as an option but not ...

2023 Moto G Power 5g

Will the new Moto G Power 5g be compatible now with visible as a bring your own phone or should I wait awhile?

Inability to activate account

I open an account with Visible, got SIM and then had difficulty activating. Spent a couple of hours on 2 days chatting with a agent attempting to resolve. It appears I get some validation emails not others. Now when I log in it says my account has be...