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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Programming Errors on Visible.com

There's a major flaw on Visible.com when signing up. If your current carrier forced you to use special characters in your password, you cannot sign up properly on Visible.com. When signing up on Visible.com, it will ask for your current carrier's pas...

Ike001 by Novice
  • 1227 Views
  • 2 replies
  • 0 kudos

Help - No service after switching numbers

I have an i phone 14 unlocked. Opened new visible account on e sim while keeping my T Mobile account active on the other e sim. So I had two carriers and two phone numbers before transferring my number from T Mobile to Visible. I had service for both...

DConn by Novice II
  • 2212 Views
  • 1 replies
  • 0 kudos

Help - No service after importing phone number from T Mobile

I have an i phone 14 unlocked. Opened new visible account on e sim while keeping my T Mobile account active on the other e sim. So I had two carriers and two phone numbers before transferring my number from T Mobile to Visible. I had service for both...

DConn by Novice II
  • 877 Views
  • 1 replies
  • 0 kudos