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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

ISO Clarification About Visible Terms and Customer Support

Amazon is offering unlocked Moto G Power phones for less than Visible. This phone would not have a phone number. It isn't clear if I would qualify for any of the deals--like the current offer of 15$/month for the Basic plan--unless I transfer an exis...

haleba by Novice
  • 792 Views
  • 1 replies
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Porting in from Mint, not a fun time!

Here's the short storyI have been trying for days to get my number ported from my old phone with mint to my new phone with visible. I gave visible the account number, pin, and zip code. To no avail and with contacting multiple agents, my number is st...

Porting your old number after activating

Hi FolksI'd like to switch away from my current carrier to visible, but for various reasons I don't want to port my current number right away. Is it possible to go through the signup process without porting, getting myself an essentially temporary ne...

eecher by Novice
  • 834 Views
  • 1 replies
  • 0 kudos

Bought phone from Visible and still locked after 2 months

This is an on going issue ....still unsolved for over two months! I bought an iphone pro 13 from Visible's website back in October 2022. I was using an iphone XS. I was unable to transfer the esim. Everytime I chat with an agent, possibly over 100 di...