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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Not getting some texts until I open the message app.

I am using the Message+ app and noticed in the last week or two some texts, but not all, I am not getting until I around 30 seconds or more after I open the app. I have checked every possible setting I can think of and can't seem to figure it out. On...

Anonymous by Not applicable
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SIM NOT arrived

SIM card has not arrived after a week and tried the messaging, but keeps sending us in a loop and now it says our phone will lose service! What to do????

Web chat is not working

No one is available at the WEB chat. I need to confirm the upgrade process.1. is extra internet access requires to upgrade ? 2. will my Visible phone Blade A3 Prime work with the upgrade ?

Vs by Novice III
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  • 3 replies
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I already have a device on order?

I received an email stating that I need to upgrade my phone and plan to continue my service. When I tried to select a new phone, I received and "Uh-Oh" message telling me that I already have a device on order?!?!? I do not and there is nothing but mt...