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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Upgrade network plan

I’ve been trying to upgrade my network to the new plan but I can’t because my account still has my old phone on it and undefined/mo. When chatting with visible, I was told they can’t access it and need to blog it. Has anyone else had this problem?

Very low volume on cell calls

I switched to the new plan and new sim card. Ever since, incoming cell calls I can hardly hear them speak. Except for 1 person. Landline calls are fine. I got another sim but problem persists. Tech has no idea. My phone worked fine b4 the switch last...

Hotspot notworkibg

For a month and a half my hotspot has not worked, and my signals been terrible. I have spent over 75 hours on chat with visible with them having me try everything possible. Yet visible has not fixed my issue