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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

No network connection

After upgrading to new $30 pm plan, phone off network. Does not send or receive anything. Talked to Help center 5 times - were unable to solve problem and every session timed out. I cannot access my account or the Visible app on phone. Please help.

Adriaan by Novice
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Affirm approval docs

Hi....using Motorola z4, Chrome browser. Trying to buy new phone at Visible (forced upgrade). When routed to Affirm for final approval, camera won't work to submit documentation pictures. I've tried every setting that search has recommended.

required network update not setting up

I tried to complete the required network upgrade for my plan. Got through the steps to the page that says "We're setting up your service and downloading your eSIM" but it has been stuck like that for at least 15 minutes without any sign of progress i...