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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Resolved! Can't readd esim due to 2FA SMS issue

my pixel 5 had an issue with the esim as I wasn't getting text nor data. It showed no service. I did a network reset on my phone and erased the esim. I tried logging into my visible account both on my phone and computer to add my esim back onto my ph...

Texting

I cant send or receive texts

Tw by Novice
  • 1273 Views
  • 1 replies
  • 1 kudos

Issues with texting and calling since upgrade.

I upgraded a few days ago and now cannot text or call some of my contacts. Support was not helpful. I know have a Primary line and a Business line, same number on both? I switch between lines to try and text and cannot. I also cannot text from my com...

KarenFG by Novice
  • 1106 Views
  • 1 replies
  • 0 kudos

Trial number changed

How do you get your trial number changed to your number if you have it but no service at this time?

smr925 by Novice
  • 1328 Views
  • 1 replies
  • 0 kudos

Device roaming compatibility

Hello, Im located in the USA. I'm on the "Visible+" package. While I was in Canada this past week, I could make/receive calls just fine. I could not access data. I have a moto g 5g, and there is absolutely nowhere to turn roaming on or off. My questi...