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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

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Signed up for visible about a week ago. Ported my number in and for whatever reason, it failed. It's been almost a week of me wasting time trying to actually get answers out of their incompetent support. All I hear is the same line every day via emai...

Apple Watch activation issue with app

When i go to set up cellular, i login and then it says my watch has been added to my account and to hit continue. Instead of loading the activation page, it closes out and goes back to the set up cellular page.It’s been over a week and customer servi...