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Launching Today: Visible+ Pro!

We have some exciting news for you today and no, this is not an April Fool’s Joke! Today we are launching a new plan on our service, Visible+ Pro. Keep reading for more information on the new plan, as well as updates to Visible+. What is changing wit...

Visible - get a human?

When the chatbots fail and the Visible agents ghost you go to https://www.reddit.com/r/inVisibleSupport/ for help. It's a community of Visible customers who have been treated poorly by Visible's chatbots and AI.

vizhuman by Novice II
  • 2360 Views
  • 3 replies
  • 2 kudos

International calls not working

It’s been going to be month since I switched to visible with Visible plus plan. I get Announcement 906, which states long distance or international calls not included in my service, when I try calling india. Raised to tickets so far without any solut...

dsonowal by Novice II
  • 4503 Views
  • 6 replies
  • 1 kudos

NEW CUSTOMER QUESTIONS

SIR:My wife and I have been Consumer Cellular customers for over 10 years, but now that we both own smartphones, we would like to switch wireless phone carriers. Can you please answer the following questions: 1. What are your contract terms and optio...

Resolved! Trouble switching phones

I joined Visible and purchased the Midnight. It didn't meet my expectations, so I contacted support to see what phones are compatible. I purchased a Galaxy Note 10. I changed out the SIM, didn't work. I restarted phone, didn't work. I uninstalled and...