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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Activation woes and frustrations

I am totally frustrated with trying to use the "upgraded SIM Card" that I ordered.The whole process is plagued with dead ends and the chat sessions are like standing in linefor chow on an aircraft carrier.....a total waste of time!I believe the only ...

hotmike by Novice
  • 1174 Views
  • 2 replies
  • 0 kudos

Pixel 7

Trying to switch from my Pixel 6 (which I ran over with my truck) to my new Pixel 7. I've had the "We're setting up your Visible service plan" blue circle of death going for over an hour. Also been waiting on live chat for that long. What's the secre...

Porting In from Google Fi

I attempted to port in my number from Google Fi today. The port out was confirmed completed on Google Fi's end and Fi closed my account; however, the port in has yet to be completed by Visible. Additionally, the phone number Visible assigned me prior...

Visible Outage

Visible runs on the Verizon Network.. Verizon has announced they are having Network / System problems nationwide. We as Visible customers are out of luck when it comes to customer support/ help. Visible customers get to sit and wait until Verizon fig...

MikeN by Novice III
  • 9295 Views
  • 4 replies
  • 1 kudos