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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Won't accept any payment method

I'm trying to make a payment for my monthly service and it won't accept any of the payment methods. I've tried PayPal, venmo, and several different cards. I've tried the app and the website. The customer service isn't helpful at all. They tell me the...

CodyJ94 by Novice
  • 543 Views
  • 3 replies
  • 0 kudos

Transferred to new phone but cannot transfer back

I am currently using Visible+ on Pixel 8 Pro. I recently got Pixel 9 Fold and successfully transferred the service.I don't like the phone and want to return it.However, when I am trying to transfer BACK to my Pixel 8 Pro, it keeps saying the IMEI is ...

Pixel 9 pro fold 512 compatibility

So I've been back and forth with care a few times on getting the pixel 9 pro fold I just got from Google activated, as of right now despite the fact that visible is selling the 256gb version, this version is apparently incompatible. My question is, c...

Insurance issues and its problems

VISIBLE KICKED ME OUT OF MY INSURANCE AND REFUSES TO REINSTATE IT. They cancelled it without warning after I paid for two years. They refused to reinstate it and now that I paid for the yearly service. they refuse to refund my money too.

ksanova by Novice
  • 238 Views
  • 1 replies
  • 0 kudos

Error message

I'm getting the following error message when trying to sign up for new service."You've reached the maximum number of attempts. Please try again later."