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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Visible + save $10 a month deal

Why did my phone number change without my permission when I signed up for this promo? Why doesn’t my phone work since I upgraded to this service? It’s going on a week now with no service to my phone. FCC complaint filed and I had to add Mint mobile a...

Brand new iPhone SE -- screen stopped working

Greetings, New Visible user here. Did the 1-year plan & bought their 128 GB iPhone SE on 8/1. Tonight, the screen has randomly developed a "slow fade" to where, when it turns on, it becomes pixellated & all down the right side of the screen becomes u...

Trade-In Credit

Visible trade-in credit This post is on 8/9/2024. We have been waiting since July 8 for our phone trade-in credit. We have escalated this issue several times: THIS IS RIDICULOUS! I have chatted/received email for weeks: 7/16 Eugene 7/21 Abby 7/21 Fer...

acp0504 by Novice
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Pixel 4a 5G esim and 5G?

My old 4a died and I was given a 4a 5G from a friend. It started life as a T-mobile phone. It is unlocked and I am using my old visible sim and it seems to work on the network fine. But only LTE, no 5G. Is this phone not able to get 5G on visible? I ...