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Forum Posts

Visible eSIM App Update

Our Visible app has been updated for iOS with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our Help Center...

app update 1_1 Community Banner.jpg

Need Help? Overview

Are you having an issue related to your Visible wireless account? You can ask it here. Remember to mark a response as a solution when it solves your problem. You can also search for posts where other members have had their issues resolved and give a ...

VisibleMgr by Intermediate II
  • 10 replies
  • 10 kudos

cannot log in

what is exceed quota for sign in with passwords? I cannot log into my account and I have been on the site a few times today but now it will not let me and I want to see my shipping info since I just purchased a phone and plan help.

Can't Receive Incoming Calls!

Like many others apparently, we are unable to receive incoming calls. Ported in today and it has been nothing but a hassle. I can make calls, text, and use data, but can't receive calls. So frustrating.

Can’t receive any phone calls

I activated my account yesterday and everything was going fine until I noticed that I wasn’t able to receive phone calls. Everything else is working except for that. I can make calls and texting is working as is the data but for whatever reason I can...

Mi_04 by Newbie
  • 4 replies
  • 2 kudos