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Forum Posts

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Travel to Europe

I have Visible unlimited plan. If I change to Visible + will I be able to make calls from Europe to the US. I am going to Italy, France and The UK.

epav99 by Novice
  • 19 Views
  • 1 replies
  • 1 kudos

Update plan for international roaming

I will travel to Italy. If I updated the plan to Visible+, can I make a call from Italy to USA? This trip is only half month, can I downgrade to the original plan after I am back? thanks

Resolved! Payment Due Date when upgrading network?

If we upgrade to Visible plan from our old Party Pay network, does our monthly due date stay the same or do they take the monthly charge as soon as we activate the new service?

Visible denies gift card to BYOD customers

New customers who bring their own device (BYOD) and fulfill the following conditions are eligible to receive a gift card:New members who (1) purchase a qualifying device or bring their own, (2) transfer their existing phone number from an Eligible Ca...

centu by Novice
  • 29 Views
  • 2 replies
  • 0 kudos