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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

I have a problem getting the $30 deal for my V+ account.

I entered the Switch25 promo on the app and it still say $45 for my plan. Try chatting to fix this since I’m moving to your service from another company, but they have me all in a loop and no human help on chat! I like the $30 deal on the $45 plan pl...

Group chat "unavailable"

I have a Samsung Galaxy S20FE, and I just switched from Verizon to Visible. I've had an ongoing group chat for a while. When I switched to Visible, and I go to my group chat, I now have a message that says "This chat is unavailable right now. Turn on...

Calls to and from Mexico Vacation

My husband and I each signed up for the $15/month plan a few months ago. We are going on vacation to Mexico for 2 weeks. I need to call the resort in Mexico to confirm some instructions. Then we need to receive and make calls and texts while we are t...

Activation issue

Purchased a new phone and chose a new number. No porting of old number involved. Should have been a simple process, but I still do not have a working phone, though they immediately charged my credit card. They keep telling me that they are working on...

cmee by Novice
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