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Forum Posts

Dropped calls, poor reception

For the last several months, I have experienced lots of dropped calls, messages that the circuits are busy... I used to have great reception at my home and through out the area when I was on Verizon, and when I first switched to Visible. What is goin...

bird by Novice
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Resolved! Stopping service from former carrier

When I activated my Visible account, there was a message the said: "we'll assign a phone number to your eSim. You can transfer your current number after activation". Now I have 2 phone numbers and am paying Visible and also my former carrier. How do ...

Rrutte by Novice
  • 5605 Views
  • 2 replies
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No Datas

My son broken his iPhone 11 last month while he is in university of California Irvine, I bought a new iPhone 13 for him from Amazon. He told me he can make phone calls but there is no datas avalible.I ask him use chat in visible app to fix this probl...

getting "Service cancelled" message on website

I created an account about 6 months ago but never actually signed up. I returned to the website today and tried to shop for phones and got these messages. Please advise. Thanks.Service cancelledSorry to see you go. We’ll save your email address in ca...

Jeremy by Novice
  • 1928 Views
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Need Help

Howdy I just switched over to visible and no have “two” lines, but under one number? One of the lines works but the other has no service? I can’t send text messages but I can send iMessage. However, I checked and have my SMS on as well and have tried...

Tj2023 by Novice
  • 882 Views
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