Need help?
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Activation

I’m a current visible customer and received my new iphone14. My visible app now shows my device as iphone14, but my service is still on my old phone only. No option to transfer. Any ideas? I’ve been trying to chat with visible with no luck for some t...

Cb by Novice
  • 631 Views
  • 0 replies
  • 0 kudos

Live chat not working

Hi- i received my new phone/SIM card 9/19/22 but my account says it has not arrived!I cannot get anyone in Live Chat…HELP!!!

can't make calls

can't make or receive calls . just service is horrible . I guess why this is s

mimi by Novice
  • 860 Views
  • 1 replies
  • 1 kudos

Worst MVNO Ever, Nothing but the runaround & Ducking

Visible might as well be called INvisible. Their customer service has yet to answer the chat! Experiencing high call volume, yeah, bull! Your ducking. My first hassle was getting the phone delivered to the address I asked them to. I had to sign for t...

Apple Watch Ultra Thread

The Apple Watch Ultra is available now on Visible! Have questions, thoughts are feedback for the community on the latest Apple Watch line up? Tell us in the comments.