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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Can't Receive SMS Short Codes from Certain Sites

Hi, I am unable to receive SMS short codes (for phone number verification) from certain sites like Amazon or Cash app. The "re-send" and "call me" options don't work - I click the button and nothing happens. I've confirmed that I don't have any sort ...

liuman2 by Novice
  • 3501 Views
  • 2 replies
  • 4 kudos

Compatibility: Unlocked Chinese Version iPhone 12 Pro Max

Hi! I have an unlocked Chinese version iPhone 12 Pro Max, and I am unsure about its compatibility, as my phone didn't pass the IMEI compatibility check.P.S. the Chinese version have 2 physical SIM slots, and they don't support eSIM service. Thus, I'm...

Doge by Novice
  • 1273 Views
  • 1 replies
  • 0 kudos

Compatibility: Unlocked Chinese Version iPhone 12 Pro Max

Hi! I have an unlocked Chinese version iPhone 12 Pro Max, and I am unsure about its compatibility, as my phone didn't pass the IMEI compatibility check.P.S. The Chinese version have 2 physical SIM slots, and they don't support eSIM service. Thus, I'm...

Doge by Novice
  • 1281 Views
  • 1 replies
  • 0 kudos

Wifi Calling

I can't turn on wifi calling for the Moto e I got through visible. I navigate to the wifi calling settings page, toggle the wifi calling setting, and get the message "this may take a few moments". This message went on for at least 5 hours. I'm connec...

ERT... What is it, how to summon it?

Poking around in the community here (for reasons discussed in my other recent posts, it's basically the only website I can currently visit on my device), I see a few references to having situations referred to the ERT for resolution. Anyone know how ...

viznoob by Novice III
  • 3327 Views
  • 6 replies
  • 0 kudos