Need help?
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Join our party

We have 2 in our group. Looking for 2 others to join us.

yvon by Novice
  • 1 replies
  • 0 kudos

Speed issues?

I am showing full bars of 5G but speed tests are showing at best 8mb/s down and 0.4-0.8mb/s up. Any idea what's going on? This is exceedingly slow for LTE but I am showing full bars of 5G. And a coworker in the same room on Verizon is getting 100 - 1...

klewis by Novice
  • 3 replies
  • 1 kudos

Network down

Visible Network was down all over the place from approximately 1:00 am till 5:00 am today (on 7/4/21) No explanation from Visible except that they "were very sorry" and their engineers were "working very hard to fix it." Does this happen often? I've ...