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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Resolved! wifi calling

Our family recently switched service from Verizon to Visible, after Verizon jacked up our rates. We live in an area with a very weak cell signal, so we are dependent on wifi calling. Ever since we switched, our calls are constantly being dropped or s...

customer service

I really don't understand this company. There is ZERO usefulness in customer service. Z E R O. Day 3 of trying to get my UPGRADED PREPAID ANNUAL PLAN to activate. I am ready to walk...but wait...I can't cancel because I have an open case. REALLY? So ...

rjgman by Novice
  • 572 Views
  • 2 replies
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international sim card?

Hi. I have an iphone 7 and basic Visible service. I will be traveling to the UK in a couple of months and wanted to know if purchasing a prepaid international SIM card is an acceptable solution. We prefer not to purchase the Global Pass option. So my...

Customer service

I am trying to be a good customer. I upgraded to the plus plan from basic a couple days ago with effective date of June 1 which was yesterday. Today is June 2. I have no service. I noticed this at 9 am ET. Three hours of very frustrating chats have l...

rjgman by Novice
  • 608 Views
  • 2 replies
  • 0 kudos