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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Need to active SIM without the app

I have an older iphone 6 Plus. Before ordering a SIM card I ran through the compatibility check to make sure my phone would work with Visible and the website said it would. Now that the SIM card has arrived, I'm trying to activate the service but the...

How to keep old phone number?

Potential new subscriber here who would like to change over to Visible but keep my old phone number (Mint Mobile). Is this possible? Do I have to get a physical SIM card instead of an eSIM to do so? Also why is there no telephone number for customer ...

hanj by Novice
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Moving the whole family over to Visible from Verizon

I have a family of four with everyone having their own iPhone. How do I port all four numbers under the same user account? If that is not a function of Visible, how do I handle my two children having their own Visible account? Thanks for the assistan...

Unable to setup Apple Watch

I'm unable to move my paired Apple watch. I get the message. "Something's not quite right. The phone number matching the account you logged in with. Please re-enter your info. keep signing in, updated