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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

phone not working

just ported my phone and a specialist was supposed to call me within the hour. 3 hours later phone no call and my phone is down. Who can I contact to raise my ticket to a P1

Resolved! Unacceptable port in time

What a miserable experience trying to switch to Visible. In my 25yrs or so of having a cell phone, and porting my number all over the place from carrier to carrier, NEVER, EVER, has it taken more than a few minutes for the port to happen. Even from M...

Just switched from Verizon to Visible...HELP!

I have a Note10 plus and just switch from Verizon to Visible last night. I set everything up correctly and my data speeds are almost non existent. Calls and texting are fine but any videos, downloads or video calls buffer or just do not work. I follo...

WiFi Calling not auto engaging Android 11 Pixel 3

I have physical SIM newly put into a Pixel 3, and it is not auto triggering wifi calling when i am connected to my wifi. Or when I toggle airplane mode on then off. I know when it is using Wifi calling as the phone, will say at the top Visible WiFi o...

Lost network connection

My phone lost network connection after not being used for about 3 weeks. I rebooted and tried it in various locations to no avail. Chatted with Visible help, and they had me futz around for 45 minutes with rebooting, removing SIM card, clearing netwo...