Need help?
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Lies on BYOD reward!

Ported 2 lines to Visible in middle Aug, based on the advised BYOD reward promotion on website, but after 3 months' full payment, still haven't received reward, supposed to receive in 24~48 hrs after 3rd payment, when I checked with live chat, agent ...

joace by Novice
  • 6 replies
  • 0 kudos and app are down - 502 Server Error

Brand new to Visible. In the process of transferring 3 people and a watch over from Verizon and the website and app went down. 502 server error. It's been down for over 24 hours now. How could their website and app go down? How common is this?

wmcnulty by Novice II
  • 7 replies
  • 1 kudos

Phone quit working

Something happened and my iphone quit working. I dont know if i deleted my SIM or whatI could use some help fixing it

Can't get or receive ANY calls

"the number you have dialed has calling assistance that has prevented the completion of your call."Has anyone got this message? I just signed up with Visible. Text and data work fine. Just NO calls. If I needed to call 911, I couldn't. Not good. I an...