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Launching Today: Visible+ Pro!

We have some exciting news for you today and no, this is not an April Fool’s Joke! Today we are launching a new plan on our service, Visible+ Pro. Keep reading for more information on the new plan, as well as updates to Visible+. What is changing wit...

transfer from Verizon with new phone

long time Verizon customer moving to Visible. Visible is out of stock on wanted new phone, so bought Samsung locally. In setting up account on Visible "bring phone" should I use current (old) phone's IMEI, or the IMEI of the new phone (not yet activa...

krevell by Novice
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Cannot set up my new phone with visible

We have been trying to get our new phone carrier to move from Lively to Visible. e-SIM didn't work. New SIM card has arrived and we really need a real person to help us make it work.

forgot email address

Back in May 2022, I set up 5 separate lines with Visible. Out of those 5, there is one that I cannot remember what email address I used. I've chatted with Visible 3 times and no one will help me. They tell me that without the email address, they can'...

quick question

If I selected to "mail SIM card".. then why is visible asking to port my number right now? don't we have to wait till I get the sim card? otherwise I'll lose access to my other phone while waiting for the new sim card in the mail..