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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Samsung s22 Ultra network issues

Hi everyone. I have an Samsung Galaxy22 ultra getting 1 bar since the new rollout of Sim cards last year. I contacted visible tech-support chat, the rep sounded confident & took me from 1-2 bars to no service for 3 weeks. I’m still having issues conn...

Windbite by Novice II
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Need to cancel subscription overseas

This is driving me mad. I need to cancel my visible account since im never going to use it again(im not coming back to the US), but once i try to go to my account page, itll ask me for a 2-step verification that does not work overseas. Turns out, sin...

Transfer of Service from Verizon

After 5 hours (this was our 2nd attempt in a month) and chats with 6 agents, we successfully transferred our telephone numbers from Verizon to Visible (the same company). Things to be alert to:1. As this was a 2nd attempt, we were advised we were not...

getting phone service

I just signed up and paid Visisble. Sim arrived, followed instructions, went to activate and it will not go thru. Turned phone off and on and tried again. NO GO. Now the phone is locked and password and fingerprint won't open. Of course the virtual a...