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Forum Posts

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Resolved! Help Agent disconnects before I have a chance to respond.

I have wasted countless minutes waiting to talk to a chat agent on the Visible site, only to be disconnected before I have a chance to respond. If Visible does not want to offer live support, they should not pretend to that they do.Visible sucks when...

Programming Errors on

There's a major flaw on when signing up. If your current carrier forced you to use special characters in your password, you cannot sign up properly on When signing up on, it will ask for your current carrier's pas...

Ike001 by Novice
  • 2 replies
  • 0 kudos

Help - No service after switching numbers

I have an i phone 14 unlocked. Opened new visible account on e sim while keeping my T Mobile account active on the other e sim. So I had two carriers and two phone numbers before transferring my number from T Mobile to Visible. I had service for both...

DConn by Novice II
  • 1 replies
  • 0 kudos