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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Resolved! New Service BackMarket Phone

Hello, I purchased a phone through BackMarket and received the code in the confirmation email to sign up with visible. I'm trying to select my plan and am prompted to either buy a new phone, in which case I have to add something to my shopping cart t...

Resolved! Is LG Zone 4 X210VPP Compatible?

Is LG Zone 4 X210VPP -- Verizon locked -- compatible with Visible? Are Verizon locked phones as a rule compatible or incompatible with Visible? #LG #LG Zone 4

Resolved! Promotion plan switch

I’m thinking of porting three lines to the $20 plan. If we don’t like it and want to upgrade, will the save24 promotion be applied to the plus line so I get it at $35 per month or will it be $45? Thanks

EliFinn by Novice
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Not receiving security codes from my banking app

I just transferred my phone from Verizon to Visible. Everything works except I cannot receive a security code from my online banking app. I spent hours with chat help and they can't find anything wrong. Has anyone else had this issue? My banking app ...