Need help?
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

What to do AFTER number is ported via eSim?

My number seems to have been ported successfully after an initial hiccup. My iPhone 11 now shows a Primary phone number (verizon) and a Secondary phone number (visible), both the same phone number. I believe all my calls, texts, and data are still us...

ashley1 by Novice
  • 2 replies
  • 0 kudos

Add Watch

Every time i try to add my watch, After i confirm add it says “Something Went wrong” “try again”any insight?

No BYOD Bonus in June 2022?!

Has anyone had issues getting a BYOD promo from signing up in June? I brought over 4 lines of my family and I and we have made like 5 months of payments but never received any credit for the BYOD promotion. I chatted with support but they were not mu...

mikec7 by Novice
  • 6 replies
  • 0 kudos