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Forum Posts

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Resolved! Travel to Europe

I'm planning a trip to Europe next year and am trying to figure out how the cell phone will work. I've read all the posts in the Community that discuss this, so I understand that my phone will make and receive calls when connected to WiFi (if I have ...

Need a new phone

I have been with Visible for 3 years and I want to buy a new phone. .I have tried to buy one on the Visible web site, but it says I already have a plan when I try to buy it. Can I just get a android phone somewhere else and switch the simm out withou...

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Galaxy S20 and dropped calls

I have a Samsung Galaxy S20 model. In the last couple of months, I can be anywhere with full service, and the phone will drop a call, won’t let me call out, won’t send texts. I have to restart the phone every time, which has become a daily thing. Has...