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Forum Posts

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

2 phone numbers, 1 phone

I have service thru a different provider however subscribed to a Visible package with a new/different number for business reasons (not wanting clients to have my “true/personal” number). Is there a way to use this second Visible line without going in...

TNT by Novice
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Velle compatibility

I just found out the hard way that the velle app has a known issue with visible, that they aren't compatible and the credit union suggested I put a request in your suggestion box. Thanks!

eSIM install on an unused iPhone 14 Pro

I have a new iPhone 14 Pro that does not yet have service. I have a phone number I want to use on it, how can I activate it and the number using a Visible eSIM? Apple suggests using a QR code. Is that available from Visible?

Can't order any phone - Visible Care not helpful

Being a new customer, I want to order a new phone. No matter what I phone I try to order (iPhone 14 Pro, iPhone 13 Pro), I get the following error: Looks like there is an issue with the payment method. Please try again or use another payment method. ...

sjcsale by Novice
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Visible email said I left my own Party??

Been with Visible for 1 1/2 years. My next bill will be $25.I got an email from Visible a few days ago that said this: Keep the Party alive.Looks like Stephen left your Party, which means your new plan cost is $25/month. But that’s ok—if you join one...