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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Payment History Page Errors

Is anyone else unable to view the Payment History page on either Mobile (iOS 16.5) or Web (Firefox and Chrome)? On web it just shows the loading graphic forever and on mobile it pops up an error saying "Oops. Something went wrong, we are working hard...

arodman by Novice II
  • 1298 Views
  • 3 replies
  • 0 kudos

How does visibles plus plan work?

I recently upgraded to the Visible plus plan and so far I've seen very little gain from it except off peak. I had assumed the priority data would be similar to Verizon's priority data but recently during vacation I had solid 5g and 4g connections and...

Porting within Visible

Hi, I have been having lots of trouble with my phone recently. Had to get my iPhone repaired but I was unaware that a new motherboard will give me a new IMEI. So I tried to activate the new IMEI to my visible, but visible sends a code to my email. I ...

abibi by Novice
  • 763 Views
  • 1 replies
  • 0 kudos

Can't receive MMS video from Android user

I have an iPhone SE2 and am on the $30 monthly plan. My friend has tried to send a video multiple times from his Android phone to me but I never receive it. He has sent the same video to many people with no problem, some on Verizon some with other ca...