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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Upgrading network without app

Hello, as the title says I am trying to upgrade my network without the app, I am currently on an iOS that doesn’t support the visible app. I am wondering if there is a way to somehow upgrade my network without the app. Upgrading my iOS is not an opti...

Victi by Novice
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Upgrade network plan

I’ve been trying to upgrade my network to the new plan but I can’t because my account still has my old phone on it and undefined/mo. When chatting with visible, I was told they can’t access it and need to blog it. Has anyone else had this problem?

Very low volume on cell calls

I switched to the new plan and new sim card. Ever since, incoming cell calls I can hardly hear them speak. Except for 1 person. Landline calls are fine. I got another sim but problem persists. Tech has no idea. My phone worked fine b4 the switch last...