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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Possible solution to visible website sms 2fa fault

Starting about 3 days ago (7/5/2023), I was having problems with the login on the Visible website SMS 2FA. I would get an error on the website "There has been an issue with your account or information. Please contact Care.". Care would suspend the SM...

Texting

Able to send text but unable to receive.Started with all of a sudden my cell data went off and showed SOS. Came back by itself.Now unable to receive text. Spent hours with "tech support" and nothing. Many of the troubleshoot seemed to be stalling tac...

Swapping Phones with Spouse

I have an Apple 13 Pro Max with physical sim card, and my husband recently purchased an Apple 14 with eSim which he's not happy with. He likes the size of mine and I like his so we would like to swap phones... are we able to do that and if so, how wo...