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Visible eSIM App Update

Our Visible app has been updated for iOS with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our Help Center...

app update 1_1 Community Banner.jpg

Need Help? Overview

Are you having an issue related to your Visible wireless account? You can ask it here. Remember to mark a response as a solution when it solves your problem. You can also search for posts where other members have had their issues resolved and give a ...

VisibleMgr by Intermediate II
  • 10 replies
  • 10 kudos

Wifi Calling

I can't turn on wifi calling for the Moto e I got through visible. I navigate to the wifi calling settings page, toggle the wifi calling setting, and get the message "this may take a few moments". This message went on for at least 5 hours. I'm connec...

ERT... What is it, how to summon it?

Poking around in the community here (for reasons discussed in my other recent posts, it's basically the only website I can currently visit on my device), I see a few references to having situations referred to the ERT for resolution. Anyone know how ...

viznoob by Novice III
  • 6 replies
  • 0 kudos

Resolved! Bringing an iPhone over from Straight Talk/Tracfone.......

So my iPhone X was bought at an Apple Store and I've only used Straight Talk/Tracfone since then.From what I can remember at the Apple store I had to choose a carrier even to buy the phone so I think I just said AT&T not really knowing at the time if...

Connection issues... question

New to visible wireless and was quite happy with the service in my area for the past couple of weeks. But, on the first trip back in to the office last week, I noted terrible data speeds (<0.1 Mbps up or down). Could barely conduct a google search, c...

viznoob by Novice III
  • 10 replies
  • 0 kudos