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Forum Posts

Launching Today: Visible+ Pro!

We have some exciting news for you today and no, this is not an April Fool’s Joke! Today we are launching a new plan on our service, Visible+ Pro. Keep reading for more information on the new plan, as well as updates to Visible+. What is changing wit...

Issues Porting Back To Visible

I was with Visible and then ported out for about three months. The new provider isn't as good so I want to port back. So far everything is good, except the phone number. Visible gave me a temporary number, and when I go to choose to port my old numbe...

Jonathan by Novice III
  • 1859 Views
  • 2 replies
  • 0 kudos

Unable to make calls or send and receive texts

I keep getting this message when I send a text: Text messaging service has been denied. I also cannot make or receive calls.I have reset everything I can think of to reset. Is anyone else experiencing these issues? Thank you.

angie4e by Novice
  • 1425 Views
  • 1 replies
  • 0 kudos

Can't text, can't call, can't log in, can't chat

Can't send or receive texts. I get a message that says "Text messaging service has been denied." Can't make or receive calls. I get a message that says, "...the number you have dialed has calling restriction... Announcement 803." People that try to c...

VLT by Novice
  • 4057 Views
  • 3 replies
  • 0 kudos

international calling not working

Hi, I have the Visible plus plan. International calling doesn't work. I get the message "international calling and long distance is not on this line to add it chat with customer service or something like that. CS had no idea how to fix it. I did dial...