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Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Hotspot and HUMANS

Hi! Very frustrated here…1) my hotspot hasn’t worked for five days. I’ve been asking for help but get people who don’t know English (which I can work with) and can’t comprehend anything. When I run a diagnostic on my computer it says the DNS failed a...

Visible Customer Service

Y'all sent me a sim card that messed up my phone, and now y'all refuse to do anything about it. Great customer service. Great way to lose a customer. Good job!! I've had the phone for a year with the sim card I've had for 18 months. And now that that...

Resolved! Never Received my rebate giftcard code

I am not sure why it is taking so long to receive the rebate email for the purchase I made in November or 2022, but I have met all the requirements. When I talked to a customer service rep they basically told me that it was not their problem and I ne...

AlainaJ by Novice II
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