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Launching Today: Visible+ Pro!

We have some exciting news for you today and no, this is not an April Fool’s Joke! Today we are launching a new plan on our service, Visible+ Pro. Keep reading for more information on the new plan, as well as updates to Visible+. What is changing wit...

Trying to reactivate service and buy a new phone

I'm trying to buy a Visible phone but I am having a little trouble.In January I bought an Android phone and started service with Visible as a BYOD. I could not get all services working on the phone and I had an upcoming trip so I returned my phone to...

Port in request from T-Mobile unacceptable time

I requested port in request from T Mobile on 3/18. I was told 4-24 hrs. Then on contacting after 24 hrs, they increased to 48 hrs. Now they have escalated two times but port in is not completed by visible. at one point I was told by visible chat agen...

Bring my own phone

I have a phone on the Total by Verizon network and when I input my IMEI number on to check compatibility on the Visible site and it states that the phone is not compatible. This is obviously incorrect, my phone is now unlocked and on the same network...

glizman by Novice
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