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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

No phones delivered to Alaska?

I was told today via chat that visible DOES NOT deliver phones to Alaska, while on multiple occasions I've seen them advertised on TV out here. It seems a bit counter-intuitive to advertise somewhere that customers can't even begin to start a plan. I...

Phone boot splash screen

I'm just curious if I should be seeing a visible phone boot splash screen after swapping service. Whenever I reboot my phone I still see the T-Mobile shutdown and boot startup screens. I have confirmed I'm on the visible Network my phone number was p...

94tbird by Novice II
  • 1266 Views
  • 3 replies
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Galaxy S23 Ultra preorder from Samsung

Will a Galaxy S23 Ultra new factory unlocked bought from Samsung work with Visible? existing customer, delivered to home, preorder promotion. Won't have IMEI till delivered.

5g not working on Pixel 7

I recently switched and activated a new Pixel 7 I got from Visible. I havent had 5G since. I did everything that I have found in the Community to resolve this and it still doesnt work. Restart, up to date, dial the *# number. Set it to GSM/WCDMA/LTE ...

BrianK by Novice
  • 1517 Views
  • 1 replies
  • 0 kudos