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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Account

I have an account. I don’t know my account name or password and my phone has been shut off. I need HELP. I have been trying stuff for six hours mow

Rate Lock Penalty

If account has 5 year rate lock and is cancelled before 5 years what is the penalty

jandreu by Novice
  • 990 Views
  • 1 replies
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Activate Button Greyed Out

I haven't even started service and I am having a horrible experience. I'm stuck on "Stand by for service" for multiple days. I never been sold a phone that I couldn't use for multiple days and have customer support care less about it. They act like i...

eSim Purchase on iPhone 12 Mini

I just purchased a new Apple Watch so that I would have eSim support and could use my Visible $5 service. But on my iPhone 12 Mini the screen I get to accept the service does not show the "Add Device" button. It appears that it is below the bottom ed...

bborup by Novice
  • 1043 Views
  • 1 replies
  • 0 kudos