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Forum Posts

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Reduced signal and data rate

Has anyone seen a rather reduced signal strength and data rate in the last month or so. I am in the Kansas City, Mo area and since getting Visible I have had about three bars and downloads of typical at home of about 3mb and at my location in Kansas ...

Can't Send Photos...

I have a Samsung phone (which btw, I can't post model name because this community says its "a bad word") and I'm using the Google Messages app. Lately I get only about half of the texts sent to me but know I can't send out photos. Any ideas? I tried ...

baturro by Novice III
  • 1 replies
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Something went wrong at shipping screen during upgrade

So, MFA code doesn't go through when I changed my address but it accepted the changes anyways. I feel like this could be why I'm having this issue: I go through the upgrade process, pick a new phone, and when I go to verify the Shipping/Billing addre...