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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Visible sucks and so does support

I have spent a month trying to get a new sim card issued. The chat times out before an agent comes on. Logs me out and closes the chat request. I hate this service with a passion. I have lost service everyday since I started with visible. The esim is...

Evco by Novice
  • 1211 Views
  • 0 replies
  • 2 kudos

Phone doesn't ring, goes right to voice mail

I just switched my iPhone 11 from Verizon to Visible yesterday. I try to call it from another phone and it goes right to voice mail instead of ringing. I Googled as much information as I could find and tried all the suggestions. I left my phone turne...

gaart62 by Novice
  • 1631 Views
  • 1 replies
  • 0 kudos

Unable to upgrade to new plan

Hi, when I try to upgrade to the new $30 plan with upgraded network, I get "an error occured. Please try again later." I have reinstalled the app, turned off my second SIM, exited the Party Pay group I was in, and talked to chat/level two a couple ti...

Visible says Not in Use on Apple watch

Hello i reset my watch and now my visible bell plan for Apple Watch doesn’t connect. In the iPhone Apple Watch app it says under cellular visible not in use. Any body else have this problem?