Need help?
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Trial number

I recently signed up for the free 15 day trial. If I designate the Visible number as primary for the trial can I still get calls on my old number?

Help needed finding a compatable S20 Plus Model Name

Hi so I am trying to buy a refurbished Samsung S20 Plus to use on Visible, but each one I have purchased the IMEI fails the compatability test. We have tried a SM-G986U and SM-G986U1, these are both listed as being US unlocked phones.Our S20s we brou...

mpilihp by Novice II
  • 3 replies
  • 0 kudos

No gift card received

it said that I’ll be able to redeem this offer after making 3rd service payment on 12/26/2022. Now it is Feb, haven't received yet. What's going on