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Forum Posts

Can't receive sms/mms

Hi, I am on an iPhone 13. Recently I have stopped receiving SMS messages and MMS messages. This is becoming quite a problem as I can’t get verification codes. I have chatted with tech-support on multiple times, and I’ve done everything from resetting...

Lfm by Novice
  • 3376 Views
  • 2 replies
  • 0 kudos

Buying iphone 14 pro max

Hi im buying new iphone 14 pro max with the ongoing promotion. And i have a iphone x(unlocked) with a physical sim of att network . What do i need to do to achieve the benefits of the promo . Should i transfer and if so how to ?

nsaik88 by Novice
  • 1381 Views
  • 0 replies
  • 0 kudos

Resolved! Bye Visible. It's not me, it's you.

I've had enough of this. Physical sim from iPhone 8 did not successfully transfer to eSIM on iPhone 14 despite following directions exactly. You'd think a carrier would be prepared for a new iPhone release that only supports eSIM .. but apparently no...

kmruss77 by Novice II
  • 7364 Views
  • 4 replies
  • 10 kudos

Transfer eSim to new iPhone

What a load of crap, I have been trying to get chat help for almost 12 hours now. Your chat support SUCKS, I get to about 11 in line and it then it times out and I get the pleasure of starting the wait all over again. You knew a new phone was coming ...

Chaznatr by Novice II
  • 4205 Views
  • 2 replies
  • 2 kudos

Can’t change plans

I came from Verizon to Visible about 18 months ago and once I was able to activate my new phone everything’s been fine. But I’ve been trying for 2+ weeks to change plans, but when I had the button to click it always gave an error message & to contact...