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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Resolved! WiFi Calling

I will be out of the US for a month but will have WiFi access occasionally as I travel. I have turned on "Wi-Fi calling" for Visible on my Google Pixel 7 Pro phone. Will I be able to make calls, send/receive RCS messages, check emails, etc., while I ...

Fisher99 by Novice II
  • 2 replies
  • 0 kudos


My Google search will only work when my wifi is on. I checked to see if my mobile data is on, and it is. Please help

Trishy by Novice
  • 0 replies
  • 0 kudos

Communication with help team

Hello all, I received an email from the help team asking for a screenshot of the problem I have and when I replied it bounced back because they don't accept emails. I don't do Facebook or Twitter or any other social media, so how are I supposed to se...

JBW by Novice
  • 0 replies
  • 0 kudos

transfer my photos

Transfer verizon to Visible, will i loose all my old saved emails and my photos ? I need to save them and wondering or concerned that i may loose them in transfering over to different carrier.