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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

App broken down

I just transferred to eSIM and the app doesn’t work I can’t enter it and cannot activate the sim. What should I do?

Rixin by Novice
  • 1 replies
  • 0 kudos

Unable to reup my account or pay

Hi,I opened a new account using my mozmail address instead of my original e-mail address which is locked out and stuck to my previous account.When I go to make a payment the app complains that there is a problem with my payment method, PayPal. So, I ...

dani by Novice
  • 0 replies
  • 0 kudos