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Forum Posts

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Manager

Is there any chance I can connect with a manager over the phone? I have been promised a phone call 3 times with no response. Each time I go onto a chat, I get booted after 5 minutes waiting.

Survey November 2022: Problems

Visible will give you $25 credit in their merchandise store if you answer this Survey. If you are like me, you will encounter problems about 91% of the way through (when you've spent a good ten minutes or more answering). You'll be asked about your t...

ejbleen by Novice
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  • 2 replies
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iphone 6 software update

Although the Compatibility test says that iPhone 6 is compatible, the phone cannot update to iOS version 13.0. So one can't download the Visible app, which requires iOS 13.0. In reality, then, one can't move to Visible with an iPhone 6, because one c...

Carroll by Novice
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  • 1 replies
  • 0 kudos

Did I register with "Bring my Number" or Not?

Hello Community - I want to port my number from my previous carrier at the same time as I start using my phone on Visible. I did this with another line recently and it worked great. This time I had trouble getting my transfer PIN. My browser session ...