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Forum Posts

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

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Resolved! Should I or shouldn't I?

Trying to make an informed decision. My husband needs a new phone and service provider. He has been a Boost customer for years but tbh the service has sucked ever since it was no longer Nextel & in Southern Louisiana it's really horrible. I have fina...

Hotspot and HUMANS

Hi! Very frustrated here…1) my hotspot hasn’t worked for five days. I’ve been asking for help but get people who don’t know English (which I can work with) and can’t comprehend anything. When I run a diagnostic on my computer it says the DNS failed a...

Visible Customer Service

Y'all sent me a sim card that messed up my phone, and now y'all refuse to do anything about it. Great customer service. Great way to lose a customer. Good job!! I've had the phone for a year with the sim card I've had for 18 months. And now that that...