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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

help

i need help to active my phone 

matea3 by Novice
  • 625 Views
  • 1 replies
  • 0 kudos

Transfer from old phone

Will I be able to transfer my apps, messages, contacts, etc. from my old phone when I sign up for visible and how is this accomplished? Also, is there a customer service number where you can reach a representative for assistance if there are issues?

Never given option to setup MFA

I got an email that said the next time I login I'd have to setup my account with One-Time Password MFA, but every time I login I don't get prompted. I never enabled biometrics and I don't have the option to add or remove trusted devices in my account...

un by Novice
  • 2206 Views
  • 7 replies
  • 1 kudos

Two numbers

I switched yesterday from tmobile. I wanted a new number and it gave me a 220# but the old number is still connected and I have a private number and a travel number which are the new and old number. I am still getting messages on the old number and I...