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Launching Today: Visible+ Pro!

We have some exciting news for you today and no, this is not an April Fool’s Joke! Today we are launching a new plan on our service, Visible+ Pro. Keep reading for more information on the new plan, as well as updates to Visible+. What is changing wit...

Is there activation today?

I paid my bill then my service completely halted. I missed my payment deadline last night and they cut me off. I woke, realized and immediately paid.nothing happened. On the website it says thank you for paying your bill. It may take a few minutes to...

Jenx by Novice III
  • 932 Views
  • 1 replies
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Switched to New SIM

Hey All! I'm looking for advice. I'm coming on two weeks without service after switching to Visible's new SIM and new updated plans. I have been on more technical chats than I can count and cannot seem to get this resolved, including two 2 tier teams...

Unable to receive text messages

Ahhh!!! All day today I haven’t been able to receive any text messages or iMessages. I have been trying to get in touch with customer service but after waiting so long it times out and wants me to verify my account which I can’t because I can’t recei...

Samsung A13 Text messaging

I bought an A13 from the Visible store last Sept. Initially, I had some trouble getting the text messaging to work, but with the help of this.community, I was able to get all of my issues resolved. This morning, my phone lost all signal for about 10m...

kodger by Novice
  • 1935 Views
  • 2 replies
  • 0 kudos

Visible is BROKEN

I can’t pay my bill due to something wrong with my account. If I try the app it just freezes at the first screen that just says “visible” unless I delete the app and reinstall, but as soon as I log in it’s back to that. If I try the website there’s n...

LoganDP by Novice
  • 2005 Views
  • 2 replies
  • 0 kudos