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Launching Today: Visible+ Pro!

We have some exciting news for you today and no, this is not an April Fool’s Joke! Today we are launching a new plan on our service, Visible+ Pro. Keep reading for more information on the new plan, as well as updates to Visible+. What is changing wit...

New account inquiries

I currently have two (2) Verizon phone accounts and looking to change to Visible. Can I put two (2) phones on one account? How is billing handled? (i.e. paper bills, charged to a credit cards, automatic withdrawal?)

pattie by Novice
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Resolved! Visible Issyes with Valid Shipping Address

I am attempting to create a Visible account and complete the shipping and Service address for my account. I live in a new house (since 12/2024) and getting the address populated to the various servicdes and companies was a long process. The process a...

Resolved! Service in Puerto Rico

I recently switched to Visible and am currently in Puerto Rico but have no service. I assumed that when I got here, my service would automatically switch to roaming as it did with my previous service, Cricket. But that didn't happen. How can I get se...

Visible.com is blocking me

I can access the web site verizon.com. But not visible.com. I get gateway connection errors - this is the only website on the entire world wide web that I cannot access or log into. There is no explanation for this. If I turn on my VPN and connect th...

Unable to load visible.com from an xfinity connection

For the past few days I have been unable to connect to the visible.com web site while connected to my xfinity home network. This occurs on both my laptop and my phone; the Visible app won't load either. The web page gives a 502 error and the app just...