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Forum Posts

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

5g not working on Pixel 7

I recently switched and activated a new Pixel 7 I got from Visible. I havent had 5G since. I did everything that I have found in the Community to resolve this and it still doesnt work. Restart, up to date, dial the *# number. Set it to GSM/WCDMA/LTE ...

BrianK by Novice
  • 1 replies
  • 0 kudos

International Travel

I am traveling to Europe in a few months, and trying to find out how (or if) I can activate wireless service while there. I could easily do this when I had Verizon service, but it doesn't appear as easy now that I have moved over to Visible.Can anyon...

WP1982 by Novice
  • 4 replies
  • 2 kudos

PSA: Number Change

PSA to anyone wanting to change their number after being on Visible service for a while. It’s extremely easy. Just open the chat and type “change my number”. The chat bot will handle this request without the need for customer support. After the proce...

Cannot Log into Account

I am unable to log into my account. I go to home page and click on the circle with face on it and the page changes briefly and then goes blank. I need to access my account. HELP!