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Support Service Outage

Latest Update 01.21.22 19.21 UTC Chat support is back online Previous Updates See More (Highlight to read) 01.21.22 16:18 UTC We are experiencing issues with Twitter and Facebook DMs this morning, if you need support please reach out to us via chat o...

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Quick solutions to common wireless service problems

If you’re having any issues with calling, texting, or anything involved in using data, we’re going to provide you with some common network troubleshooting steps. So, if you’re having issues, try the steps below. If you’re still having issues after th...

Forum Overview

Are you having an issue related to your Visible wireless account? You can ask it here. Remember to mark a response as a solution when it solves your problem. You can also search for posts where other members have had their issues resolved and give a ...

OnePlus 9 android 12 v.44 NO network

I have tried a hard reset (fastboot wipe data) didn't help I upgraded to .44 and after reboot network came right up but crashed 20 minutes later to no network and I had to swap sim to get it back up. The difference I see is the APN's load and IMS APN...

Tom9676 by Novice II
  • 27 Views
  • 2 replies
  • 0 kudos

Activation fee

Friend used my activation fee and was charged $25 and was told it was an activation fee. Has anyone else been charged an activation fee?

tdfam2 by Novice III
  • 6 Views
  • 1 replies
  • 0 kudos

Support Service Outage

Latest Update 01.21.22 19.21 UTC Chat support is back online Previous Updates See More (Highlight to read) 01.21.22 16:18 UTC We are experiencing issues with Twitter and Facebook DMs this morning, if you need support please reach out to us via chat o...

header-outage-alert.jpg

Dashes are not allowed in email addresses?

I've convinced my business partners to switch to Visible for phone service but discovered that our email addresses, which contains a dash, are coming up as an invalid format. I tried without the dash and it accepted it (however it isn't a real email ...