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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

P and t designation

Are there charges associated with the travel designation? The system won’t let me make calls or send text messages using the primary designation.

new phone

If I wanted to trade in my phone how long would it take for the new phone to arrive once I put the order in???

Outside the United States

Do we have internet service while outside the United States? I am specifically wondering if my Google Maps app will function when I am out of the country.

New upgrade

I spent all day on chat with visible and they were no help at all. Can someone tell me how to do the wonderful upgrade? I’m trying to pick the $30 plan any help would be appreciated. Thanks.

Resolved! Pixel 6a Compatibility?

Has anyone had success with a factory unlocked Pixel 6a? I am waiting on one from Google, but in the past it seems that people have had trouble with IMEI numbers and activation. Hoping I didn't just ship an incompatible phone.