Need help?
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Launching Today: Visible+ Pro!

We have some exciting news for you today and no, this is not an April Fool’s Joke! Today we are launching a new plan on our service, Visible+ Pro. Keep reading for more information on the new plan, as well as updates to Visible+. What is changing wit...

Service Capability & Options in Europe

I've been reading posts about service overseas. I have an iPhone 11, and just want to make sure I understand what services I can expect to work. I realize that my Visible service won't work there as it does in the US. I have enabled WiFi calling. So....

BCOS by Novice
  • 2839 Views
  • 3 replies
  • 0 kudos

Trade in Cancelled

I purchased a new Iphone 15 but my order says that the trade in was cancelled. How can I get the trade in reinstated? Old phone is Iphone 11 pro max. TIA

kkelton by Novice
  • 1518 Views
  • 1 replies
  • 0 kudos

Refund please

I’m not a customer of yours but I was charged a fee from you guys why is that It was for $7.98

Change payment due date.

I want to change the payment due date for one of my Visible lines. Visible Customer Service wasn't able to help. How can I change the payment due date?

JMT by Novice II
  • 6226 Views
  • 4 replies
  • 0 kudos